In December, an "optional" return on "select items" will be introduced. And, it seems the big-box retailer is onto something. Early next year, simplified in-store purchase returns will begin.
Walmart's Mobile Express Returns, which is a combination of the retailer's 4,700 locations and its app, allow buyers to use the company's mobile app to perform a return for the items they have bought either from Walmart.com or from its store. Once they hand over the merchandise, their refunds will be credited as soon as the next day.
As mentioned earlier by CNBC, the newly announced Mobile Express Returns service will arrive next month and will roll out to all of the company's 4,700 stores in the US.
Amazon has also started processing returns at Whole Foods stores across the USA, after it acquired the grocery chain in August. Walmart's Mobile Express Return is an easy process with just two simple steps in which the first step consists of Initiate the return and another finishes the return at the store.
While Wal-Mart, Target, Costco and others look to make returns easier for customers, Amazon is trying to grow its brick and mortar presence.
The return on assets (ROA) (aka return on total assets, return on average assets), is one of the most widely used profitability ratios because it is related to both profit margin and asset turnover, and shows the rate of return for both creditors and investors of the company.
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Through Walmart's app, you will be able to scan the item with a smartphone for an instant refund.
The retail chain said the app will let its clients to enter all the needed information about the return before coming to the store, where a Walmart staff will facilitate the transaction in less than a minute. The new rearranged returns process will be an accessible beginning toward the beginning of November for things sold.
In September, Walmart announced it is testing a service that delivers groceries straight to customers' fridges when they're not home.
Shoppers often consider returning unwanted or defective purchases to stores to be a hassle.
The lanes were created specifically for Wal-Mart's Pharmacy and Money Service customers - those that fill their prescriptions at Wal-Mart, and those that transfer money at the retailer's stores.
"Wal-Mart customers think of Walmart.com as "Wal-Mart" regardless of where the products originate and will expect Wal-Mart to accept returns for any items available on its digital platform", Spieckerman said.