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HP has announced a worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries.

Consumers are encouraged to immediately stop using these batteries and to visit the Health Canada website to recall the HP batteries to determine if their product is covered and to order another free battery, if applicable. If you are, HP suggests you place your laptop into "Battery Safety Mode" with a provided BIOS update. They were sold separately as replacement batteries.

The recall only applies to specific batteries that were used in some of the machines named in the recall and doesn't affect all batteries used in all the devices. Three of those customers also reported property damage totalling $4,500, and one reported a first degree burn on their hand.

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The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. The website also has instructions for customers to initiate the validation utility to check their battery and what to download if their battery is included in the recall. When enabled on an affected system, the battery will be discharged and then can't be charged (at least without disabling the safety mode).

If you have an HP laptop, you'll want to see if your model is mentioned in the following laptop battery recall notice issued by HP. "HP strongly recommends accepting Battery Safety Mode".


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